ENVIRONMENTAL DESIGN
SET THE STAGE FOR REVENUE.
UPLIFT. RETROFIT. OR A WHOLE NEW YOU.
Hotel developers design guest rooms and amenities with great thoughtfulness and strategy to align with their guests’ unique sensibilities. Oftentimes, hotel retail environments don’t get the same much-needed TLC. The various disciplines of interior design require specific expertise. It’s why a lighting consultant doesn’t choose art. And your engineer doesn’t select your bedding. The same should hold true for your retail settings. That’s where Happy Omiyage can help. We create compelling environments that seamlessly align with your brand experience, while crafting them to be highly “shoppable” and operationally functional — maximizing the revenue performance of your shop exponentially.
PRODUCT DEVELOPMENT
YOUR BRAND. TRENDING.
REAL-TIME RETAIL MARKET INSIGHT & EXPERTISE.
In today’s highly social and sharing environment, creating opportunities for your brand to travel home with your guests is one thing. Becoming a treasured keepsake that’s synonymous with their lifestyle — is everything. That’s why Happy Omiyage carefully develops a customized collection of joyful gifts and on-trend apparel that represents the unique attributes and customers of each property. Our products are curated to the specific lifestyle, seasonality and makers within each destination to ensure a refreshed — and refreshing — offering. We know what categories to buy, sizes to carry and how to quantitatively plan inventory based upon the season. And, what’s more, because our team is in the market consistently sourcing new things, we keep you in front of — and on top of — all market trends to make sure your shop appeals to what customers both need and want – ensuring you invest and divest your buying strategically.
Custom Gifts for
All Tastes
A romantic retreat? A getaway for the family? Wedding central? Happy Omiyage custom gifts are thoughtfully sourced and created to reflect the needs and desires of
your guests.
Custom Apparel for All Seasons
Cold nights, sunny days or overcast afternoons, Happy Omiyage will create a collection of customized, on-trend apparel that goes far beyond “logo wear” to true lifestyle offerings.
Local Treasures that Enhance Your Story
Every destination has its own story. And each hotel is a unique part of that. Wherever possible, Happy Omiyage sources local vendors to add to our collection of treasures, capturing the joyful spirit and experience of each property.
BUYING & PROCUREMENT
STREAMLINED FOR EASE & EFFICIENCY.
ONE-STOP SHOP. ONE SMART SOLUTION.
You have a hotel to run. And guests to keep happy. So the last thing you need is another to-do. Market knowledge and insight are a must to keep your retail space relevant — and make an emotional connection with your guest. Our Happy Omiyage Procurement Service relieves your team from having to set up, negotiate and maintain the dozens of vendor relationships and bills typically involved in your retail endeavors. As a one-stop shop, we provide one streamlined path of communication, enhancing your team’s time and financial efficiency.
Vendor Management That Builds Efficiencies
Happy Omiyage will handle negotiations with all vendors to ensure you achieve your target margins — and keep your staff freed up to focus on your guests’ needs.
Billing Management That Builds Momentum and Ease
Happy Omiyage will track and manage all vendors to streamline all of your billing through our financial team — improving accuracy and reliability.
Retail Analysis that Empowers
Happy Omiyage’s ongoing retail management service provides a monthly dashboard for properties to understand the results they are achieving. The analysis ensures each shop retains the right product in the right amounts at the right times to optimize sales and profitability.
MERCHANDISING
SHOPS WITH CURB APPEAL.
FIRST & LASTING IMPRESSIONS.
There’s a reason why major retailers still spend millions of dollars on window displays and why grocery stores place candy at the checkout — placement matters. The Happy Omiyage merchandise team is led by seasoned veterans who know how to create the most effective “curb appeal” to draw guests into your shop, while keeping your highest revenue-producing items where they’ll deliver the profits you need. We also understand how to merchandise your products to reinforce your brand story — and keep it fresh in every season.
SOCIAL MEDIA INTEGRATION
SOCIALIZE YOUR BRAND.
STYLED TO TREND.
In hospitality, creating compelling content within your social channels is key to guest acquisition — and crucial for brand loyalty. Great retail provides an ongoing opportunity to tell a great story. Happy Omiyage Social Media Creators will create brand-aligned, strategic content of your retail offering that goes beyond the environment and into the lifestyle that your guests are enjoying.
Visual Assets
Vision and Creation
Happy Omiyage’s Content Team can create custom photography and videography that uses your retail products to paint a compelling picture of your brand experience.
Social Strategy Development
In addition to Visual Assets, Happy Omiyage can put together a customized Social Media strategy that includes everything from Influencer Collaborations to Seasonal Content Ideation.
CORPORATE GIFTING
JOYFUL GIFTING, GREAT & SMALL.
Looking for gifts for your hotel VIPs, meeting planners, bridal parties or your associates? Happy Omiyage specializes in creative corporate gift-giving for clients, coworkers and friends with just about any quantity you need. From product creation and specialty packaging to fulfillment and delivery, we’ll create the perfect suite of joy-sparking gifts
for any occasion.